I purchased Nucleus Plus in Figma, but didnt get access to 9 Bonus Kits

Hello! I purchased the Nucleus Plus kit in Figma for $99, which was supposed to include access to 9 Bonus Kits (such as food delivery, event booking, mobile banking, etc.). I didnt get access to these additional files. I attempted to reach out to nucleus.ui@gmail.com, but unfortunately, I have not received a response. I would appreciate it if someone could get in touch with me (my email: noizzik6@gmail.com ) Thank you. my email